Welcome to Information Technology Services

Helpful Tips

Eagles Nest

ITS is pleased to announce the Eagles Nest! This is our new portal for secure, web-based services for faculty and staff. The portal can be found at http://eaglesnest.waketech.edu

Wake Tech Knowledge Base is now online:

The Knowledge Base can be accessed through the Eagles Nest. Once logged in the Knowledge Base will be found on the menu to the left.

How Do You Purchase Computer-Related Items?

Fill out a Form 58 and send to ITS, who will obtain quotes, do a bid if necessary, receive, and install the equipment or software for you. Unless prior arrangements with the CIO were made, please include your departmental budget code. More Information.

Information Technology Services Mission

The mission of Information Technology Services at Wake Technical Community College is to support Student Learning, Faculty Teaching and College Operations through the use of Information Technology

Information Technology Services Philosophy

The most important relationship on campus is that between the Student and the Instructor. Everything else on campus is in support of that relationship.

We Can Help!

Visit our support page! Requests for assistance can be made by phone at 866-7000, or you can enter an online work order.

Focus Question

How may I work remotely?
Staff and faculty can submit a workorder to obtain software needed to work remotely. ITS will provide you with Cisco VPN client software that virtually connects you to the Wake Tech network. The VPN client must be running in order to access Datatel. When installed on your home PC, the Datatel client allows you the same interface you use at work. The GroupWise client software is also available and provides you the same access as on your work PC.

Hot Projects

New ITS Newsletter

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New Student Portal

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Access your Key Account files remotely!

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What Can Your Key Account Do For You?

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Wake Tech Wireless!

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